Implementation support

Need it built, not just explained?

Bring the tool result, rough notes or recurring problem. Jake will help choose the smallest useful fix and turn it into something people can use.

Pick the closest match

What needs doing?

You don't need to know the right software or the final solution.

AI prompts & business voice

Reusable prompts, a plain-English voice guide and simple approval checks.

What to send
  • The tool result or draft prompt, if you have it
  • Who will use it and what they need to produce
  • Examples you like or want to avoid
  • Any privacy, approval or compliance limits
Start this request

Process & SOP

Turn how it's done in someone's head into steps anyone can follow.

What to send
  • The rough steps people follow now
  • Where work stalls, repeats or gets missed
  • Who does each part of the work
  • Any forms, templates or system screenshots
Start this request

Systems & automation

Connect the tools you already pay for and remove double handling.

What to send
  • The systems used today
  • The task being copied, chased or re-entered
  • Typical volumes and exceptions
  • Access, privacy and approval limits
Start this request

Training & team rollout

Guides for mixed ages and digital confidence.

What to send
  • Who needs to learn the work
  • What they need to do differently
  • Where people currently get stuck
  • Existing guides, examples or policies
Start this request

Customer journey

Smoother enquiries, bookings, forms and follow-up.

What to send
  • The customer goal and current contact channels
  • Where customers wait, repeat themselves or call
  • Current messages, forms and handoffs
  • Any service, privacy or compliance requirements
Start this request

Website & online setup

Get found, look trustworthy, make contact easy.

What to send
  • The website or online profile link
  • What you want customers to do
  • Where enquiries currently go
  • Examples of pages or messages that are not working
Start this request

Software stack setup

Pick and connect the right tools without a messy stack.

What to send
  • The tools you use now and what they cost
  • What you need them to do (booking, quoting, invoicing, CRM)
  • Where things get double-handled
  • Any tools you are already considering
Start this request

Google Workspace & email

Domain email, shared inboxes, calendars and Drive, set up properly.

What to send
  • Your domain and who manages it
  • How many people need accounts
  • Current email or file setup
  • Anything that keeps going wrong
Start this request

How it works

  1. 01

    Send the mess

    Share the tool result, rough notes or describe the problem in plain English.

  2. 02

    Agree the smallest useful fix

    Jake confirms what will be built, what is out of scope and what you will receive.

  3. 03

    Build and hand over

    You get the working asset and a short guide so the team can use it.

Good fit

  • Operational problems and process improvements
  • Documents, SOPs, prompts, forms and simple system setup
  • Automation and tool connections
  • Training guides for mixed ages and digital confidence
  • Customer journey and online setup improvements

Needs a specialist

  • Australian legal advice or legal document drafting
  • Fair Work matters, employment agreements or formal HR advice
  • Tax, bookkeeping, financial advice or ASIC compliance
  • Work health and safety audits or incident investigations
  • Licensed trades or regulated professional services

Jake provides practical implementation support, not regulated advice. You remain responsible for decisions in your business. If the work needs a qualified specialist or formal sign-off, Jake will say so.

Ready to get it out of your notes app?

Send the problem as it is. You do not need a polished brief.

Start a project · Onboard with Jake (already agreed to work together)

Start a request Message Jake