Sort Your Shit Out.
Stop wasting your time doing the same work twice. If you're running on excuses and manual processes, it's time to automate. I help small businesses implement simple, straightforward systems that actually work — taking you from basic to medium level operation.
No CEO speak. No massive change programs. Just practical work that solves the problem.
If a project's beyond my scope, I'll connect you with someone who can help — or lead it with an outsourced team.
Just Jake — Business Launch Package
A complete set up and package that is simple and straightforward for people moving forward and launching into the tech world.
You Get
- Someone who speaks plain English, not tech speak
- Step-by-step help so you're not figuring it out alone
- Everything set up properly before you start taking clients
- Tools that actually save you time
- Confidence that you've got the foundations right
Get Your Domain & Email
- Help you pick and register a domain (.com.au, .com, .live, .org, etc.)
- Set you up with a professional email (yourname@yourbusiness.com.au)
- Make sure it all connects properly
Get Online
- Set up your Google Business listing
- Create your Facebook page
- Create your Instagram page
- Show you how to use them without overthinking it
Brand & Look
- Help you understand the brand tools that are out there
- Keep it simple — you don't need to be a designer
- Get your visual stuff sorted so you look professional
If You Wish to Implement AI, I Can Assist With This For You
- Set up project groups so AI tools fit into your workflow
- Give acknowledgement where it's due
- Make sure it stays relevant to your business and your clients
- Nothing complicated — just practical stuff that works
Set Up Your Business Systems
- Get Xero accounting set up so you can track your money
- Show you how to use it without the confusion
- Get everything connected and running
Everything Else You Need
- Help with other Australian business tools you'll actually use day-to-day
- No BS — just what you actually need
Things We Can Brainstorm Together
Your phone won't stop ringing. Voicemails piling up. Ding ding ding all day. People contact you but they don't get what they need, so they call back. Here's what we figure out together:
Streamline Your Contact Points
How can we make it less time-consuming for people to reach you? Auto-replies with enough info so they don't need to call back. Multiple channels so it's not all hitting your phone. Routing that gets the right person the first time.
Communication Flow
Do you have an auto-reply on Saturday and Sunday that actually solves their problem? Or are they stuck waiting? We build out responses that handle the common stuff so you're not getting calls for things already answered.
Subscription & Tool Audit
What are you paying for? Most businesses have redundant tools or subscriptions they forgot about. We audit everything and consolidate so your money goes where it matters.
What You're Doing Twice
Where are your people wasting time? Entering the same data twice? Chasing the same information? We find it and figure out what's worth fixing first.
How I Help
Automation & Efficiency
Build out what you're currently doing twice. Identify gaps where time is getting lost. Set up automation together or pass work off to someone who specializes in it. Like auto-replies on weekends that actually answer their questions so they don't need to call back.
- Find your repetitive work
- Time-saving opportunities audit
- Build or pass off the fix
- Setup & training
Website & Domain Setup
DNS, domain configuration, email setup — make sure your website and communication platforms sync together. Link Shopify with automation. Platform integration. Website code or mockup. Whatever connects your business properly.
- DNS & domain management
- Email setup & routing
- Platform integration
- Website code or mockup
Tech Implementation
Basic configuration and onboarding. Not big enterprise tech — think Google Workspace, Google Gemini, WhatsApp for Business, Twilio Flex web chat, Slack workplace solutions. Help you maximize what you've got, not just evaluate what's next.
- Setup & configuration
- Team onboarding
- Sourcing & research
- Maximize what you have
Backup & Continuity
What happens when something breaks? Do you have backups? Failover options? Documented processes so someone else can handle it? We make sure you're not one system failure away from chaos.
- Backup strategy
- Failover planning
- Documentation
- Peace of mind
Tools We Like to Work With
These are the platforms and tools we bounce off when building your systems. Some are free, some paid, all solid.
AI for writing, thinking & automation
AI assistant & integration
Email, docs, sheets & more
Customer communication
Call routing & web chat
Team communication hub
Free Tools To Get Started
No email wall. Pick the tool that matches your situation and get a practical output straight away.
Find & Fix Your Wasted Time
See what you're doing twice, how many hours it costs, and what's worth fixing first. Turn your problems into a sensible order of attack.
Use Tool →Brand Colour Picker
Create a consistent brand palette with complementary colors that work together. Download your palette and get color codes for web and print.
Use Tool →This Is For You If…
You're a small to medium business owner or operator. You want cleaner handoffs, fewer repetitive tasks, and someone to give you advice on a normal business budget. You want straightforward, practical work. No complicated buzzwords. No techlingo. Just honest help that makes sense for your business.
We work basic to medium level. If a project gets complex or outside my wheelhouse, I tell you straight. I'll either connect you with someone who specializes in it, or I'll lead the project with an outsourced team so you still get it done right. No surprises.
Ready To Sort It Out?
Let's brainstorm what's possible for your business and communication setup.
Let's Talk